Assistant Director of Housekeeping Job at Omni Hotels & Resorts, Atlanta, GA

S0lKenBDZVhvc280RnFTU3ZWckoxWG96VlE9PQ==
  • Omni Hotels & Resorts
  • Atlanta, GA

Job Description

Overview

The Omni Atlanta Hotel at Centennial Park is seeking an Assistant Director of Housekeeping to join and help lead their housekeeping team!

The goal of this position is to assist in managing and directing of all Housekeeping. To participate in quality assurance for Housekeeping department and department cost control measures. To provide support to the executive Housekeeper in all areas of the Housekeeping Operation. To ensure Omni standards are met in all areas by monitoring quality assurance, and consistently setting a good example.

Responsibilities

  • Provides courteous, personalized, attentive, sincere, consistent Guest Service by responding promptly and efficiently to inquiries, request & Complaints using Guest Service Skills. Exhibiting hospitality while striving to exceed Guest expectations.
  • Resolves difficult or unusual problems arising with Guests, while maintaining good Guest relationships, demonstrating outstanding hospitality through the corrective action taken.
  • Maintains open and clear communication with all departments and guests to ensure consistent service.
  • Identify ways of improving the efficiency and effectiveness of our service to guests by actively participating in the Omni Service Tradition program.
  • Assists Executive Housekeeper with all of the following departmental functions and concerns: assist with opening and the PM shift, maintaining turnover to an acceptable level, maintaining uniform control, purchasing and issuance, guest requests, monthly meetings, quality assurance in public space and guest rooms, linen and supply inventories, purchasing linen and supplies when needed, assist with scheduling, Kronos and payroll cost controls.
  • Monitor Housekeeping inventories to ensure adequate levels are maintained.
  • Maintaining close communication and interaction with Front Desk and Engineering departments, reporting all maintenance issues.
  • Inspects the cleaning and servicing of all guestrooms, and inspects all vacant rooms on a daily basis.
  • Prepare and complete all reports needed. VIP’s, Due-Out’s V/D’s etc.
  • Identifies all cleaning defects and reassigns them to the responsible GRA. Completes a full inspection form for each GRA and forwards them to the Executive Housekeeper on a daily basis.
  • Responsible for overseeing the Housemen, ensuring that they are working appropriately with GRA’s, and that they are completing all daily housemen duties/special projects.
  • Overseeing the Laundry Department and all of its functions.
  • Participates in energy conservation efforts.
  • Respects Hotel property and work areas by keeping them clean, well maintained, stocked, and properly stored.
  • Eliminates waste of supplies.
  • Assists in maintaining Omni standards of cleanliness and a consistent guestroom/guest experience.
  • Assists in maintaining a highly motivated and trained staff that continually strives for excellence, in service and cleanliness.

Qualifications

  • Must have a minimum of 2 years of hospitality Housekeeping management experience in a 500+ or more room hotel .
  • High School Diploma or GED / College Degree preferred.
  • Must be highly motivated and have the ability to Multi-task.
  • Must be able to work independently.
  • Must have the ability to lead, motivate and develop others.
  • Must be able to work a flexible schedule to include weekends and holidays.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement .

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

Job Tags

Holiday work, Flexible hours, Shift work,

Similar Jobs

Infosys BPM

Store Support Coordinator Job at Infosys BPM

 ...Job Title: Store Support Coordinator Location: Austin Shift: 8AM to 5PM CST Job Summary: As a Store Support Coordinator,...  ...appropriate teams while ensuring clear documentation and follow-up. Maintain accurate records of support activities and contribute... 

Pivot Design

Associate Creative Director, Copy Job at Pivot Design

Pivot Design is a strategic creative agency with a unique vision for what healthcare brands should be. We believe that now more than ever, healthcare needs soulconnection, authenticity, and meaning. We leverage the power of design to make health more compelling and change...

Lowen Air Conditioning

HVAC Service Technician Job at Lowen Air Conditioning

 ...Join Lowen Air Conditioning, where legacy meets innovation! With over 50 years as a trusted, family-owned HVAC business, weve built a reputation on integrity, craftsmanship, and a forward-thinking approach to service. Were currently seeking a skilled, customer-focused... 

Jefferson Health

Radiology Technologist (Per Diem) - Einstein Montgomery Job at Jefferson Health

Job Details Rotate between Elkins Park and Center One Job Description The Radiology Technologist performs x-ray scans of patient's internal anatomy to aid physicians in diagnosing illnesses, diseases, or injuries. Executes radiologic services in compliance with...

Nelson Connect

Mental Health Therapist - Lead Job at Nelson Connect

 ...: Sonoma County, CA Full-Time (75100%) Compensation: $79,000 $89,000 annually Ready to make a difference in early intervention mental health care in Sonoma County? We are seeking a Lead Mental Health Therapist to join our Coordinated Specialty Care...