Job Description

Job Title: Operations Specialist

Location: New York, NY

Company: allwhere

Allwhere is a D.E. Shaw backed tech startup transforming the way companies manage IT assets. As a member of our Operations team, you'll help ensure the right devices get to the right people, wherever they are in the world. You'll work closely with internal teams, external partners, and a variety of tech platforms to make that happen with speed, accuracy, and world-class service.

We're looking for sharp, motivated individuals who are ready to launch their careers in a fast-paced, high-growth environment. If you're passionate about process, thrive on details, and enjoy solving complex logistical puzzles, you'll feel right at home here. This is your chance to make an impact and grow with a team that’s building something exciting from the ground up.

Key Responsibilities:

• Ensure product is flowing on time to customers across multiple regions across the globe.
• Process and accurately manage data related to IT assets, incoming shipments, and outgoing deliveries.
• Prioritize and execute tasks effectively on a daily basis, with a constant focus on delivering the best customer experience.
• Utilizing various 3 party partner systems to place orders, track inventory and interact with customers.
• Prepare various reports and data to support operations team and company SLAs.
• Maintain meticulous records and files to ensure compliance and facilitate auditing processes.
• Perform root cause analysis of key bottlenecks and failure points.
• Drive process improvements across the operations team using data and technology.
• Work collaboratively across multiple operations departments to ensure excellent communication and process execution. 
• Perform other duties as assigned to support departmental objectives and organizational needs.

Qualifications:

• Bachelor’s degree
• 1 to 3 yrs professional experience.
• Previous experience in a supply chain, operations, logistics, IT or technology industry is a plus.
• Prior experience or a strong desire to work at a high growth start up.
• Strong attention to detail and the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills.
• Strong interest in data analytics to extract meaningful insights.
• Proven problem-solving and critical thinking abilities.
• Knowledge of IT hardware, tools, and technology is a bonus.
• Ability to collaborate effectively with diverse teams in a fast-paced environment.

Join our team at allwhere and contribute to a fast growing operations team in a dynamic and collaborative work environment. If you possess the necessary skills and qualifications, we encourage you to apply for this exciting opportunity.

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