Job Title: IT Help Desk Software Technician
📍 Location: Smithtown, NY, Fully-in Office
🕒 Employment Type: Full-Time
💼 Department: Information Technology
About the Role
Are you passionate about solving technical challenges and helping others? Arrow is seeking a motivated and customer-focused IT Help Desk Software Technician to join our dynamic IT team. In this role, you'll be the first point of contact for software and network support issues, ensuring seamless technology experiences for our end-users.
You'll work with a variety of platforms and tools including Windows OS, Office 365, Adobe applications, and our in-house systems like Winteam. Your ability to troubleshoot effectively, communicate clearly, and provide excellent customer service will be key to your success.
Key Responsibilities
What You Bring
Bonus Skills (Nice to Have)
Growth Opportunities
At Arrow, we value long-term growth and development. This role offers future opportunities to expand into areas such as:
Compensation Range: $65,000- $80,000 per year
Why Join Us?
We’re more than just a tech support team—we’re a collaborative group that values innovation, continuous learning, and making a real difference. Join us and be part of a company where your technical skills and ideas are not just valued—they’re essential to our success.
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