Job Description

White Label Advisors is conducting a CONFIDENTIAL SEARCH for its client in the children’s enrichment and educational services industry.

POSITION: General Manager

DEPARTMENT: Operations

STATUS: Full-time

LOCATION: Boise, ID

REPORTING: The General Manager reports directly to the Owner

JOB POSTING

The General Manager position is a compelling role for highly-engaged Management Professionals passionate about making a lasting impact in children’s lives through engaging educational experiences. The General Manager (GM) will lead a dynamic team of directors and instructors focused on growing kids through meaningful and fun learning experiences. This role combines a passion for young minds with the responsibility to run an effective, efficient operation that delivers predictable results, fuels growth, and changes more lives over time. The right candidate will write much of our story, establishing a trusted legacy and enjoying the rewards of influencing children’s lives while growing an impact-driven business.

About Us

We create opportunities for child professionals to engage with children during their open and creative developmental years. The children we work with love to learn and grow, achieving higher goals, exploring new concepts, and realizing their potential—all through learning and play.

Our leadership team sets the strategy, aspirations, and tone for the company with a focus on empowering, supporting, and growing individuals within the organization while balancing personal lives. We believe in winning together, relying on every team member to deliver ambitious goals and sharing both challenges and successes. Much of our future is yet to be written, and this role will be central to shaping it.

The Opportunity

This is a unique chance to grow with a small company that has big aspirations. We don’t follow traditional corporate progression paths; instead, we pave the way and break barriers, striving for what’s just beyond the possible.

Early Expectations for Success

Success starts with integrating into the team to define how you’ll collaborate and support the business beyond role descriptions. You will lead a team built from the ground up, grow enrollments, create and book new events and engagements quickly, and attract passionate talent committed to making a lasting impact on children’s lives. Growth requires operating efficiently and delivering superior experiences. The challenge is meaningful, and so are the rewards.

A Day in the Life

Daily tasks include managing operations, collaborating with directors and instructors, interfacing with families, holding meetings, supporting marketing and community outreach efforts, and overseeing program delivery. You will lead on-site staff and maintain regular business operations while reporting to ownership.

Key Attributes

• Persistent for the long run while focused on today’s results
• Passionate about our mission for kids
• Skilled at listening and relating to people
• Self-driven and autonomous
• Highly flexible and adaptable
• Comfortable with near-term uncertainty, steady in vision
• Creative problem solver who develops solutions even if the path changes

Essential Duties and Responsibilities

• Oversee daily operations, ensuring alignment with brand standards and safety protocols
• Maintain facilities and equipment at high standards
• Implement operational policies and best practices
• Ensure effective delivery of educational programs and activities
• Monitor quality and staff performance
• Recruit, train, and motivate a diverse team
• Conduct staff meetings and support professional development
• Foster a fun, creative, and collaborative environment
• Deliver exceptional customer service and build strong relationships with families
• Promote programs and build community partnerships
• Drive enrollment and revenue growth through marketing and outreach
• Manage budgets, control costs, and analyze business performance
• Ensure compliance with policies, regulations, and safety standards
• Maintain accurate records and communicate regularly with owners

Job Requirements

• Deep commitment to enhancing children’s development and education
• Ability to inspire vision, communicate strategy, and delegate effectively
• Flexibility to adjust strategies based on market conditions
• Strong interpersonal skills and empathy
• Ability to build cooperative working relationships
• Understanding of funding and grant systems
• Excellent oral and written communication skills for diverse audiences
• Use of customer feedback tools to improve service
• Alignment with the mission to help people unlock their potential
• Support performance goals and profitability metrics
• Regular and reliable attendance
• Ability to report to work unimpaired

Education and Experience

• Bachelor’s degree preferred in business, education, child development, or related field
• Proven management experience, ideally in children’s enrichment, education, fitness, or related industries
• Strong leadership, organizational, and interpersonal skills
• Ability to manage multiple priorities and adapt to change
• Passion for working with children and families

WORKING CONDITIONS

Position requires qualified individuals to see, hear and speak (verbally and audibly). Required to ascend and descend stairs; sit, stand, lift, bend, stoop, crawl and kneel. The employee must also use hands to finger, handle or feel. Occasionally reaching with hands and arms, climbing or balancing are required. Required to drive company car and travel by car, air and other transportation (including rail) for business purposes.

• Must be able to lift and carry 50 pounds
• Must be able to function effectively in a loud, fast-paced working environment
• Natural and regular stressors occur on the job.
• Must report to work unimpaired
• Must be current on Criminal and Child Clearances
• Must possess a valid driver's license
• Must be able to operate a vehicle and submit a clean three-year driving history report

DISCLAIMER

Please note: Child Enrichment the right to change, modify, suspend, interpret, or cancel in whole, or in part, any of the duties outlined above, at any time, and without advance notice to the employee.

AT WILL EMPLOYMENT

Employment with Child Enrichment is “at will,” meaning that either you or the company may terminate your employment at any time and for any reason, with or without cause.

You must be able to perform the essential duties and responsibilities of the role satisfactorily and, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential duties and responsibilities of their job, absent undue hardship.

EQUAL OPPORTUNITY EMPLOYER

Child Enrichment provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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