Role: Customer Service Representative
Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)
Duration: 6 months contract (potential temp to perm)
Start date: September/October
Job description:
6 months of call center experience
Good attendance is a priority.
After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.
Candidate must have stable internet connection and equipment in case they are approved for remote.
Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM
Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling
Candidate expected to attend 60-80 calls per day.
Will handle escalated issues.
Investigatory skills/Grievance cases - researching and looking into inquiries
Epic preferred
Talkdesk Preferred - They are using this
Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.
...Calling and speaking with potential subjects in-depth about the clinical trial that they were referred to within the timeframe outlined... ...daily functions Execute other duties as may be required by the Research Director or Referral Supervisor as training and experience...
...Position Overview We are seeking a proactive and versatile Administrative Assistant to join our team. This role is essential in ensuring smooth daily operations across our administrative, accounting, shipping, and digital marketing functions. The ideal candidate will...
...Leader Get ready to embark on your journey as a Technical Service Engineer at Suzano. Joining our dynamic team in Fort Lauderdale ,... ...What We Expect from You: Bachelor's degree in a relevant field (e.g., Paper Science, Chemical Engineering, Pulp & Paper Technology...
...Clinical Research Nurse (CRN) - Site Network - Oncology - New Jersey About our Client: We at Barrington James have Partnered with a well established Site Network looking to hire a Clinical Research Nurse (CRN) Key Responsibilities: Deliver competent nursing care...
...collaborative spirit and a passion for driving business growth? If so, you'll thrive as a Business Development Operations Analyst at Nutanix, where you will play a pivotal... ..., or project management (including internships).+ Strong analytical skills with proficiency...