Assistant General Manager Job at Ethos Hospitality Group, Cleveland, OH

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  • Ethos Hospitality Group
  • Cleveland, OH

Job Description

As Assistant General Manager, you’ll lead a team and a business that’s designed to break the mold—more efficient, more profitable, and more purpose-driven than anything else in the market. Your role is to be a culture carrier, operations expert, and leadership example, inspiring others to grow, compete, and win—every single day.

You’ll be responsible for driving profitability, operational excellence, and exceptional guest experiences in a fast-paced, values-driven environment. The right leader will be committed to radical candor, own their responsibilities without excuse, and push both people and processes to be better than yesterday.

Core Responsibilities:

  • Lead with Purpose:
  • Drive culture by living our purpose and values daily. Inspire loyalty from team members and guests through intentional, people-first leadership.
  • Team Development:
  • Hire, coach, and lead a high-performance team. You “eat last,” setting the tone for servant leadership and personal accountability. Prioritize growth—yours and theirs—because the alternative is stagnation.
  • Operational Excellence:
  • Deliver disruptive efficiency. Streamline systems, cut waste, and maximize impact. Always seek smarter, faster, and more scalable solutions.
  • Financial Oversight:
  • Manage all financials: P&L, labor, inventory, and cost controls. Make data-driven decisions and execute strategies that improve profitability and performance.
  • Customer Experience:
  • Build lifelong loyalty by ensuring a consistent, elevated experience. Set the standard for hospitality and handle feedback with transparency and care.
  • Compete Relentlessly:
  • Drive excellence through competition—against the market, against mediocrity, and against yesterday’s best. Celebrate wins, but never settle.

Qualifications:

  • 3+ years of experience leading operations in a high-volume restaurant or hospitality business
  • Proven ability to build, lead, and retain top-tier teams
  • Demonstrated success in managing financials and driving profitability
  • Exceptional communication and leadership skills
  • A bias for action, accountability, and ownership
  • Tech-savvy and adaptable in a data-driven environment

Why Ethos Hospitality Group?

  • Competitive compensation and benefits package.
  • Opportunities for advancement in a growth-focused company
  • Be part of a team committed to creating memorable dining experiences.

If you’re a dedicated professional with a passion for hospitality and a track record of operational excellence, we’d love to hear from you. Apply today to join our team!

Job Type: Full-time

Job Tags

Full time,

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